No — it's designed to work alongside your team, not replace them. The AI handles repetitive, high-volume queries 24/7 so your human agents can focus on complex, high-value conversations. Think of it as your always-on first line of support.

It can answer product FAQs, track orders, collect leads, book appointments, handle complaints, and guide users through your website — all automatically. You can train it on your own data so it knows your business inside out.

Completely natural. Our AI is trained on conversational language and responds in a warm, human tone. You can also customize its personality, language style, and even give it a name that matches your brand.

Not at all. Setup takes under 10 minutes with our no-code dashboard. Just paste a snippet on your website or connect your WhatsApp/Instagram — no developer needed. We also offer hands-on onboarding support if you need it.

You can upload documents, paste URLs, or manually enter information about your products and services. The AI uses this knowledge base to answer customer questions accurately and consistently every time.

Absolutely. All data is encrypted in transit and at rest. We follow strict GDPR-compliant practices and never share your data with third parties. Your conversation history and business data remain fully private and under your control.